Privacy Policy

1. Information We Collect

At GURUBHAI Restaurant, we collect information to provide better service to our customers and improve our dining experience.

1.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number)
• Reservation preferences and dining history
• Payment information (processed securely through third-party providers)
• Feedback and reviews you provide
• Special dietary requirements and preferences

1.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, links clicked)
• Location data (if you enable location services)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Process reservations and orders
• Provide customer support and respond to inquiries
• Send order confirmations and updates
• Manage loyalty programs and rewards

2.2 Personalization

• Remember your preferences and dietary requirements
• Recommend dishes based on your dining history
• Personalize your dining experience
• Send relevant promotions and offers

2.3 Business Operations

• Improve our menu and service quality
• Analyze customer trends and preferences
• Ensure food safety and quality standards
• Comply with legal and regulatory requirements

3. Information Sharing

We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties.

3.1 Service Providers

We may share information with trusted service providers who assist us in:

• Payment processing and financial transactions
• Website hosting and technical support
• Marketing and promotional activities
• Customer relationship management

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our terms of service

4. Data Security

We implement appropriate security measures to protect your personal information:

4.1 Security Measures

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

4.2 Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and customer experience

5. Your Rights and Choices

You have certain rights regarding your personal information:

5.1 Access and Control

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications

5.2 Communication Preferences

You can control how we communicate with you:

• Unsubscribe from promotional emails
• Adjust notification settings
• Choose your preferred contact methods
• Set dietary and preference options

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Required for basic website functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how you use our website
• Marketing Cookies: Deliver relevant advertisements

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

7.1 Parental Consent

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our restaurant

10. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us: